Payments for enrichment visits are due at the time of service. Out of Town Packages require a 50% deposit due at the time of booking to secure dates, and the remainder due at the time of service. If payment is not received at the time of service, a $25.00 late fee may be added to your invoice. There will be a $35.00 charge for all returned checks. If Client requests to extend service, the Client agrees to pay for additional services at standard rates.

In the event of pet illness or other medical emergency and specified vet is unavailable, pet will be taken to closest vet or animal hospital. Client understands and agrees that attempts will be made to contact them in case of emergency and if Client is unreachable, Pet Sitter has permission to authorize any care that the vet deems necessary for pet’s health, safety and survival. Client agrees to reimburse Everything But Elephants for any additional medical expenses related to vet care during their absence, which may include x-rays, blood work, surgery and/or other procedures. For the safety of your pet and others, pets should be current on vaccinations. Should Pet Sitter be bitten or otherwise exposed to any disease or ailment received from Client’s animal which has not been properly vaccinated, it will be the Client’s responsibility to pay all costs and damages incurred.

Midday visits cancelled with less than 24 hours notice are charged the full amount of the visit. Out of Town Packages and drop-in vacation services that are cancelled with less than 72 hours notice of the date of the first visit will be charged 50% of the total invoiced cost.